Shipping & Delivery Policy
At Aurora's Closet, we are committed to delivering your order as efficiently and securely as possible. Below you'll find everything you need to know about our shipping and delivery process.
Order Processing
Once your payment has been successfully received, your order will typically be processed within 1–3 business days.
After your order has been dispatched, you will receive a shipping confirmation email containing your tracking information so you can monitor your delivery.
During busy periods, such as seasonal promotions or holidays, processing times may be slightly longer.
Estimated Delivery Times
Our standard estimated delivery time is:
**5–10 business days**
Delivery times may vary depending on your location, carrier operations, weather conditions, customs processing, or other circumstances beyond our control.
Shipping Origin
To provide a wide range of products at competitive prices, Aurora's Closet works with international fulfillment partners.
Orders are shipped directly from our fulfillment warehouses to customers across Canada.
Shipping Costs
Shipping fees, if applicable, are calculated automatically during checkout before payment is completed.
From time to time, Aurora's Closet may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you'll receive an email with a tracking number and tracking link.
Please allow up to 48 hours for tracking information to become available after receiving your shipping confirmation.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
If you notice an error, please contact us as soon as possible at:
**info@auroras-closet.com**
Address changes can only be made before an order has been processed. Aurora's Closet is not responsible for delays or lost packages resulting from incorrect shipping information provided during checkout.
Delivered Orders
Once a shipment has been marked as delivered by the carrier, responsibility for the package transfers to the recipient.
If you believe your package has been lost or delivered incorrectly, please contact both the shipping carrier and our customer support team so we can assist you.
Need Help?
If you have any questions regarding shipping, delivery, or your order status, we're happy to help.
Business Name:
Aurora's Closet
Email:
info@auroras-closet.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (MST)